Shipping policy


At ShizPets, a brand under SAS CO GROUP INTERNATIONAL TRADERS, we are committed to delivering your orders swiftly and reliably. Please review the details of our shipping process below.

1. Shipping Locations

🚚 We currently ship across India to all serviceable PIN codes.
🌍 International shipping is not available at this time.

2. Order Processing & Dispatch

🕒 Orders are generally processed and dispatched within 2–3 business days of order confirmation.
🔄 In case of high order volume or product unavailability, processing may take longer. Customers will be notified of any delays.

3. Delivery Times

📍 Estimated delivery timeline: 5–7 business days from the date of dispatch.
📦 Rural or remote locations may take slightly longer depending on logistics provider efficiency.

4. Shipping Fees

💰 Shipping charges are calculated automatically at checkout based on:

  • Delivery location

  • Package weight and size

🧾 You’ll see the exact shipping fee before completing your order on the checkout page.

5. Delays & Responsibility

We partner with trusted courier services, but:

  • ⏳ Delivery times are estimates, not guarantees.

  • 📦 Once dispatched, the responsibility for delays lies with the courier service.

  • 📞 In case of delivery issues, you may contact the courier with your tracking number for faster resolution.

6. Contact Us

If you have any concerns regarding your shipment or need help with tracking, reach out to us:

📧 Email: support@shizpets.com
📱 WhatsApp: +91 7510619392

We're here to make sure your order arrives safe and sound!